QooMiii Privacy Policy
1. Overview
Welcome to QooMiii (the "Service") and its related offerings.
Your privacy matters to us. This Privacy Policy explains how we collect,
use, store, and protect your information when you use the Service.
Please take a moment to read it carefully.
2. Information We Collect
We may collect the following types of information when you use our Service:
- Account Information: Information you provide when creating an account, such as your name, email address, phone number, and date of birth.
- Verification Documents: Government-issued identification (e.g., driver's license, passport, or residence card) — collected only when required by law for identity verification.
- Usage Data: Information generated while you use the Service, including chat history, conversations, device information, and activity logs.
- Other Information: Any feedback, content, or other information you choose to share with us voluntarily.
3. Use of Information
We use the information we collect for the following purposes:
- Providing and maintaining the Service, including message delivery, storage, and account management.
- Improving and optimizing your experience and the functionality of the Service.
- Sending personalized content, recommendations, and service-related notifications.
- Complying with legal obligations and responding to lawful requests.
4. Sharing and Disclosure
We never sell your personal information to third parties. We will only share your information in the following circumstances:
- With trusted partners or service providers who help us deliver the Service.
- When required by law, regulation, or a valid request from a government authority.
- When necessary to protect our legal rights, property, or safety, or those of other users or the public.
5. Storage and Security
We take reasonable technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest.
- Strict access controls and permission management.
- Regular security audits and risk assessments.
Please be aware that no method of transmission or storage is completely secure, and we cannot guarantee absolute protection against breaches resulting from factors beyond our control.
6. Your Rights
You have the following rights regarding your personal information:
- Access, review, update, or delete your personal information at any time.
- Withdraw your consent or restrict how we use your information.
- Contact us through the in-app support channel if you have any questions about your data.
7. Protection of Minors
Our Service is designed for users aged 18 and above. If you are under 18, please use the Service with the consent of a parent or guardian, who will be responsible for your use of the Service.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll notify you through the app or by other appropriate means. We encourage you to check back periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
- Email: info@qumiai.com
- In-app feedback channel